Your most asked questions, answered.
What are functional mushrooms?*
Functional mushrooms are mushrooms that are consumed as food, a beverage or in supplement form, for their potential health benefits beyond nutrition.* Learn more about some of our favorite mushrooms and their potential benefits on our blog.*
NOTE: This does not include mushrooms that contain psilocybin or those with psychedelic attributes.
What are the reported health benefits of functional mushrooms?*
Humans have consumed mushrooms to support their health and well-being for thousands of years.* Today, modern science can validate those deep-rooted traditional uses. Mushrooms can support overall well-being, a healthy response to everyday stress, the immune system and response, healthy cognition and brain health, cardiovascular health and more.* They can promote healthy rest, energy and stamina.* And they can offer antioxidant support, too.* Please refer to individual species for specific examples.
What’s the difference between fruiting body vs mycelium?
A mushroom fruiting body is the part that grows above ground. It’s the part we can see, which produces spores (think of those as mushroom “seeds”).
Mycelium (singular) and mycelia (plural) are like the “roots” of a mushroom. (“Mycelial” is the adjective form.) They collect and utilize nutrients, and they help mushrooms communicate with one another. You can think of this vast, unseen network as the “fungi internet” that runs underfoot. Research has confirmed what we’ve long believed, that the mycelial network is intelligent – with an ecological memory that helps it determine where, when and how to grow.
While we use mostly fruiting bodies, mycelium also offers benefits.* In our Fantastic Fungi Mushroom Drops, we include mycelium for a full-spectrum product with added benefits.* Other products use mycelium that’s grown quickly (yielding a product that’s mostly substrate). Ours grow for months to allow the mycelium to consume the growth material. We then triple-extract both fruiting bodies and the mycelium for potency and bioavailability.
Do you offer free shipping?
We include free shipping for orders of $49 and more. Our clothing line is excluded from this because it ships from the UK.
Do you ship internationally?
Currently, we are only able to ship clothing items outside of the United States. Please note that prices do not include any customs fees.
My clothing item says it shipped, but I didn't receive a tracking number.
Our clothing is printed and shipped from a company based in the United Kingdom. We don't have a tracking number for that item because the company ships without them.
It's a fairly common practice in the UK and helps us keep shipping costs down. Regarding the delivery, it takes about 20-25 days to deliver from the time it ships. If you feel it has taken more than 25 days to deliver, please let us know.
Can you tell me which mushrooms support bodily structures and functions?*
The information on our website and in the documentary has yet to be evaluated by the Food and Drug Administration. The information is not intended to diagnose, treat, cure, or prevent any disease. Additionally, we are not authorized to give any kind of medical advice. You should reach out to a general practitioner or certified herbalist with any questions about working with herbs and check the contraindications of any plant or fungi before consuming.
What is your return policy?
Due to the nature of the products we sell, we are unable to accept returns. If your order arrives damaged or you have a quality concern about a product you receive, please get in touch with our team immediately at firstname.lastname@example.org with details of the issue. We will work with our partner brands to replace the damaged item(s).
I need to update or cancel my subscription.
Please log into your account and click on manage subscriptions. You will be able to skip or cancel your current subscriptions from this page and you will receive confirmation.
I cannot access my account.
Please email our support team at email@example.com and provide us with your name and email address.
How do I have my mushroom products considered for sale on your website?
Our team is hard at work sourcing products, and we love discovering new brands led by passionate mushroom lovers like us. If you have a brand with products containing mushrooms, we'd love to hear from you at firstname.lastname@example.org.
I have another question.
Contact us at email@example.com for all other questions.